Home -|- Samples -|- Services & Pricing -|- About AAP -|- Search Tours -|- Contact -|- Help Questions

 

Most Frequently Asked Questions

Q - How does it work, what do you offer?
A - It’s as simple as 1,2,3….Start Here


Q - How do I order?
A - Call and order by phone- 925.785.3390


Q - What form of payment is accepted?
A - We accept all major credit cards for payment, including AMEX. Unfortunately, we do not invoice but you can pay with personal check at the end of the shoot if you desire.


Q - How do I prepare for the photo shoot?
A - Because our shooting schedules are often tightly booked, we ask that you call and notify the sellers to be camera ready prior to the time of your appointment.

In other words, prior to our photo appointment, we ask that you remove all automobiles from the front of the home and driveway. Please turn on all interior lights to help us capture the most warm and inviting feeling when we photograph your home. Please also remove any unwanted items from view in all rooms that will be photographed.


Q - How do I post the Virtual Tour Link on the MLS?
A - As we do not enter the mls, you will need copy and paste the virtual tour link through paragon. Click on “Manage Your Listing,” then “Add Virtual Tour.” We will email your still photos to the mls, as well as Realtor.com, for the techs to post. We will publish your virtual tour on Realtor.com as soon as your listing is recognized.


Q - How do I receive the still photos?
A -Simply email us your copy/text in the body of an email or in a Word doc. Attached to orders@allaccessphoto.com. should be "in Word doc. attachment to orders@allaccessphoto.com".

1. Click on “Download Photos” link in your “Photos and Virtual Tour” confirmation link.

2. Or, open your Virtual Tour from anywhere (including Realtor.com or the mls) and click on the yellow button in bottom right corner entitled “Download Photos.”

3. Simply select the desired still photos you want to download and select the quality, either “WEB” for web postings or “PRINT” for flyers and newspaper advertisements.

Q - How do I prepare the copy for my flyer?
A - Simply email us your copy/text in the body of an email or in a Word doc. Attached to orders@allaccessphoto.com.

We will create a flyer proof and reply back to you with in 24 hours. Please make any changes to flyer proof by e-mail until approval. Once you approve the flyer, we will submit to the printers.

NOTE: There is a 1pm deadline each weekday for a 3pm delivery to your office the follow day except Fridays where the printers charge an additional Saturday FEDX delivery charge (please ask about current rates as they change frequently).


Q - Can I print my own flyers?
A - Yes, you can print your own flyers for temporary purposes or additional purposes. We will send you printable flyer proof, so once you approve flyer, you can download the final flyer for in house printing or to be emailed to a 3rd party printer at no additional charge. Should read "send you a printable flyer proof"


Q - Can I re-order flyers?
A - Yes, to re-orders flyers simply send an e-mail to orders@allaccessphoto.com and include your name, property address and quantity of flyers needed. There is a 50 count minimum and 24 hour turn around available. Please ask about pricing as it frequently changes. Should read "to re-order flyers"


Q - What other web sites do you post my virtual tour
and photos?

A - According to a recent survey, 96% of home buyers visit Realtor.com and the mls first when beginning their home search. Therefore, these are the top two web placements that we offer. Publishing on other sites such as Facebook, YouTube and Yahoo etc. do very little in reaching additional prospective buyers according the data we obtained.

As most of the buyers for your home will come from the assistance of other agents, we now offer the highly demanded E-mail blast (EBLAST), included in all packages for FREE. Most services will send eblasts to a short e-mail list of their customers. All Access blasts 2,000 local agents in Contra Costa County comprehensively reaching your primary target market.


 
CoxTeam Photo
Dear All Access:  “You’re so good.”
Wendy & Michelle Holcenberg
Coldwell Banker
More...


“Our clients were ecstatic over the new brochure."
The Combs Team, Joe and Nancy P. Combs
More...